Credit Holds, Clean Data, & Big Wins: How Procurement Ops Takes Control

What happens when a healthcare system is drowning in invoice errors, buried under thousands of mismatches, and stuck chasing credit memos? In this episode of Power Supply, Misty Lynn Garrison, Director of Procurement Operations at UVA Health, shares how her team transformed a chaotic, spreadsheet-driven process into a streamlined, tech-enabled operation that delivers real results. With a background in finance and a sharp eye for process improvement, Misty explains how the right systems—and the right mindset—can stop overpayments in their tracks and turn "cost avoidance" into real, measurable savings. If your team is constantly chasing down pricing errors and invoice discrepancies, this episode offers a refreshing look at what's possible when data, technology, and people finally click into place! Once you complete the interview, jump on over to the link below to take a short quiz and download your CEC certificate for 0.5 CECs! – https://www.flexiquiz.com/SC/N/ps18-01 #PowerSupply #Podcast #AHRMM #HealthcareSupplyChain #SupplyChain #Data #Procurement #Automation #Invoice #InvoiceDiscrepancy #Technology