Credit tightrope: Balancing trust and risk with marginal customers

from Extra Credit · host NACM

Tell us what you love about Extra Credit and what topics you want covered!Not every customer has a perfect credit score or strong balance sheet, but that doesn’t mean they aren’t worth doing business with. Marginal customers often stand in a gray area: high potential, but higher risk. The challenge is to identify whether open, unsecured credit can be extended to a marginal customer or whether other tools must be used to create guardrails around the transaction.Connect with us on LinkedIn: @Nacm-National @FCIB

What this episode covers

Tell us what you love about Extra Credit and what topics you want covered! Not every customer has a perfect credit score or strong balance sheet, but that doesn’t mean they aren’t worth doing business with. Marginal customers often stand in a gray area: high potential, but higher risk. The challenge is to identify whether open, unsecured credit can be extended to a marginal customer or whether other tools must be used to create guardrails around the transaction. Connect with us on Linke...

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Credit tightrope: Balancing trust and risk with marginal customers

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How long is this episode of Extra Credit?

This episode is 4 minutes long.

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This episode was published on December 5, 2025.

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