Creeping Normalcy

Things don’t usually go bad overnight. Organizational culture and quality usually start out on the right foot; living the mission, vision and values of the organization. How and why, then, do things go south and patients, families and staff suffer? Creeping normalcy. Marcus unpacks this notion and helps you stay present to prevent the slow decline common in many organizations.  Key topics:[1:48] Marcus explains the idea of “creeping normalcy”[2:31] How does this “creeping normalcy” phenomenon relate to hospital culture?[3:49] How do we guard against creeping normalcy within our organization? [4:09] “If it is to be, it’s up to me” - we all hold a part in making up the culture we’re in [4:39] What to do when something is not in line with your mission, vision and values…Resources for you:Learn more about how Marcus can help your organization avoid creeping normalcy and the erosion of culture: https://marcusengel.com/Connect with Marcus on LinkedIn: https://www.linkedin.com/in/marcusengel/Connect with Marcus on Facebook: https://www.facebook.com/MarcusEngelSpeaker/Subscribe to the podcast through Apple: https://bit.ly/MarcusEngelPodcastDate: 10/11/2021Name of show: Compassion & Courage: Conversations in HealthcareEpisode title and number: Episode 07 – Creeping Normalcy