Crew Resource Management with B/C Michael Lambert

Responding to emergencies requires a high level of coordination and teamwork. One important tool that can help improve coordination and communication among any crew is Crew Resource Management (CRM). CRM is a systematic approach to enhancing teamwork and communication, with the goal of improving safety and efficiency. It was first developed in the aviation industry and has since been adopted by various other high-stress and high-reliability industries, including healthcare. In the context of emergency medical services (EMS), CRM involves using clear and effective communication, assertiveness, and mutual support to ensure that all members of the team are working together effectively. It also involves recognizing and managing risks and errors, as well as identifying and addressing any issues that may arise during the course of an emergency response. By adopting CRM principles, EMS crews can ensure that they are working as a cohesive team, with everyone aware of their roles and responsibilities. This can help to reduce the risk of errors and improve patient outcomes. It can also improve job satisfaction and reduce stress among EMS providers. The AM1 team thus sits down with Battallion Chief Michael Lambert to discuss various topics related to Crew Resource Management.