Crisis Communications Unrealistic Expectations? (Inside PR 522)

On this week’s podcast, Gini, Martin and Joe talk about privacy and the continuing interest of government legislators about what the social networks and search engines are doing – and not doing – to protect it. Privacy is not just about the personally identifiable data. It’s as much about the metadata that flows from it. We also talk about how realistic it is to expect agencies and organizations to respond to individual people during a crisis. The case is Joe’s over-two-day return to the dark ages when he and 250,000 other Hydro customers lost their power following a tornado in Ottawa. Is it good enough for organizations to simply publish general information – or should they attempt to respond to individuals and communicate information that would be useful to specific groups, such as neighbourhoods. Linkworthy Just Don’t Call It Privacy, Natasha Singer Subscribe to the Inside PR podcast We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps. Subscribe to Inside PR on Apple Podcasts Subscribe to Inside PR on Spotify Subscribe to Inside PR on Google Play It’s your turn. We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows. Leave a comment on the Inside PR Facebook group or the FIR Podcast Network Facebook group, Send us an email or an audio comment to [email protected], Interact with us on Twitter. We’re @inside_pr or connect directly with Gini Dietrich, Joseph Thornley, and Martin Waxman. And, of course, you always can leave a comment below this post. Please rate us on Apple Podcasts We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts. Thank you to the people behind Inside PR. Our theme music was created by Damon de Szegheo; Roger Dey is our announcer. Inside PR is produced by Joseph Thornley. Inside PR 522 Unrealistic Expectations by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.