Crisis Communications with Faith Heaton Jolley

Crisis communications is a big part of what we all do working in the conservation communication realm. Utah Department of Natural Resources Public Information officer and Outreach Section Assistant Chief Faith Heaton Jolley talked about this subject last summer at the ACI conference Lake Tahoe, and your hosts Ashley Zeme and Tim Akimoff wanted to follow up with Faith on the topic and delve a little more deeply into how crisis communications planning takes place at the Utah Department of Natural Resources.