Crisis Creativity: Lessons from a Food Poisoning Fiasco episode artwork

EPISODE · Feb 27, 2025 · 5 MIN

Crisis Creativity: Lessons from a Food Poisoning Fiasco

from The Deep Dive - Marketing Gone Wild (Marketing Lessons Out of Left Field) · host Ely Shemer

In this episode of "The Deep Dive - Marketing Gone Wild," we explore a jaw-dropping marketing lesson from an unexpected source: a major airline's food poisoning crisis. Join us as we recount the incredible story of Japan Airlines, where 197 passengers fell ill from contaminated omelets, leading to a logistical nightmare in Copenhagen. Discover how the airline turned a potential PR disaster into a masterclass in resourcefulness by leveraging local Japanese restaurants for translation services. We'll dive into the importance of adaptability in marketing, drawing parallels between crisis management and creative problem-solving. Learn how thinking outside the box can lead to innovative solutions, even in the most challenging situations. Whether you're facing a marketing roadblock or simply seeking inspiration, this episode will remind you that breakthroughs can come from the most unexpected places. Tune in for a wild ride through the world of marketing ingenuity!Join my ⁠Facebook group⁠

Episode metadata supplied by the publisher feed · Published Feb 27, 2025

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Crisis Creativity: Lessons from a Food Poisoning Fiasco

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This episode was published on February 27, 2025.

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