Crisis Management - Creating Ideas Connecting Businesses ...

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A poor customer service attitude can result in a massive complaint which the media can pick up easily as a story. In this case, Lunch Actually was quick to act to clarify on air of a possible mixed-up of 2 companies with similar names. (Lunch Actually and It's Just Lunch)

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Frequently Asked Questions

How long is this episode of Creating Ideas Connecting Businesses?

This episode is 21 minutes long.

When was this Creating Ideas Connecting Businesses episode published?

This episode was published on July 29, 2009.

What is this episode about?

A poor customer service attitude can result in a massive complaint which the media can pick up easily as a story. In this case, Lunch Actually was quick to act to clarify on air of a possible mixed-up of 2 companies with similar names. (Lunch...

Can I download this Creating Ideas Connecting Businesses episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.