Crisis Management in Travel
from TravelPulse Podcast Hosted by TravelPulse
This week, I welcome Debbie Brown, founder and CEO of SmartBird World Travel, to first discuss the latest trending news in travel, including Royal Caribbean purchasing a stake in Sandals, air traffic control issues, and more. Later, Brown provides insights into dealing with a crisis in travel and what steps advisors should take when something goes wrong. She shares real examples of crisis situations she's dealing with now, how connections and contacts with suppliers can help, and much more. The discussion on crisis management in travel begins after the 19-minute mark. Today's episode sponsor: Travel Insured International At Travel Insured International, we believe that power lies in partnership. And that means giving you the tools to streamline your workflow and help protect your reputation. Gain more control over your business (and its bottom line) with a custom Advisor Dashboard featuring a quote manager, commission and conversion tracking, and payment alerts. Plus, our Certified Specialist Program gives you the confidence to offer premium protection as a standard offering. Your clients aren’t alone. Now, neither are you. Visit TravelInsured.com. Where our people, become your people. Have any feedback or questions? Want to sponsor the show? Contact us at [email protected] and follow us on social media @TravelPulse.
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