Crisis = Opportunity? Why Forwarders Make More When Markets Break

When markets break, most industries struggle. Freight forwarders? They often make more. In this episode of the Freight Buyers’ Club, Oliver Gritz (former CFO of DHL Express and Founder & CEO of Ontegos Cloud) explains why crisis creates opportunity in freight—and why some forwarders thrive while others fall behind. From war-driven disruption and supply chain chaos to liquidity stress and missed revenue, we break down what’s really happening inside freight forwarding in 2026. If you’re in freight, logistics, or global trade—this is what separates the winners from everyone else. What you’ll learn: Why forwarders make more money in volatile markets The role of data in real-time supply chain decisions Where forwarders lose 3–5% of profit (and how to fix it) How top performers manage cash flow under pressure What “winning the crisis” actually looks like operationally About the guest: Oliver Gritz is the Founder & CEO of Ontegos Cloud and former CFO of DHL Express. With decades of experience inside global logistics, he now advises freight forwarders on profitability, data, and operational performance. Listen / follow Freight Buyers’ Club: Podcast: https://www.thefreightbuyersclub.com/ YouTube: https://www.youtube.com/@thefreightbuyersclub2866 #FreightForwarding #Logistics #SupplyChain