Cristina Niculescu on People-First Leadership in Delivery and Change

Summary: In this episode of the PPM Playbook podcast, host Laura Watts chats to Christina Nicolescu, an experienced IT consultant and programme delivery specialist, to explore the complexities of running effective programs and portfolios. They discuss the importance of aligning people, processes, and technology in project management, the role of PMOs in driving transformation, and the necessity of real-time data visibility for leaders. Christina emphasises the significance of data quality, cultural shifts in digital transformation, and the need for continuous training and empowerment of delivery teams. The conversation also highlights the evolving role of PMOs from policing functions to strategic partners, and the importance of celebrating small wins in project delivery. Takeaways: Technology should not be the starting point for PMO. Understanding processes is crucial before implementing technology. Leaders need real-time visibility of project statuses. PMOs should create consistency and transparency in reporting. Data quality is essential for effective decision-making. Cultural aspects of digital transformation are often neglected. Training and guidance are necessary for effective process adoption. Empower delivery teams by providing clarity and visibility. PMOs should evolve from policing functions to strategic partners. Celebrating small wins can enhance team morale and motivation. Links:Cristina Niculescu LinkedInLaura Watts LinkedInVerto websiteChapters:  00:00 Introduction to the Podcast and Guest 02:31 The Trifecta of People, Process, and Technology 05:06 The Importance of PMO in Transformation 09:07 Visibility and Real-Time Data for Leaders 12:05 Shifting from Reactive to Proactive Management 16:12 Data Quality as a Strategic Asset 19:18 Cultural Aspects of Digital Transformation 24:36 Building Delivery Maturity through Training 28:57 Training Needs for New Managers 36:12 Empowering Delivery Teams 38:58 The Evolving Role of PMOs 43:16 Priorities for PMOs in the Coming Year 44:45 Measuring Value in Delivery Functions 48:04 Changing Mindsets in Leadership 50:44 Celebrating Small Wins in Delivery