Crossing the Chasm with Geoffrey Moore, Author episode artwork

EPISODE · Nov 26, 2021 · 45 MIN

Crossing the Chasm with Geoffrey Moore, Author

from AI to ROI (fka Metrics that Measure Up)

Have you read Crossing the Chasm - the Go-to-Market bible for high tech leaders for over 30 years?Crossing the Chasm, written by Geoffrey Moore, was first published in 1991 introduced the Technology Lifecycle Adoption Framework.The basic concept of Crossing the Chasm is that there are five stages in the Technology Lifecycle Adoption curve, and each stage has a specific "buyer profile" at each stage of adoption:Stages of the Product Lifecycle Adoption Curve:Innovators - Get excited about the technology itselfEarly Adopters - Will bet early on the technology to gain competitive advantageTHE CHASM - The critical cross-over point from a niche market to a large addressable marketEarly Majority - Not genuine believers in technology - much more focused on a high priority problem Late Majority - Must be convinced the herd has already adopted and the ease of implementation and adoption outweighs the riskLaggards - The last phase of tech adoption - the goal is to neutralize, not convince them to changeBuyer type for each stage of the Technology Lifecycle Adoption Curve:Technology Enthusiasts - The first people to adopt any new technologyVisionaries - Have the insights to match up emerging tech to strategic opportunityPragmatists - Looking for incremental improvement versus innovation with higher riskConservatives - Believe more in tradition/status quo versus discontinuous innovationSkeptics - Believe new technology is synonymous with unintended consequencesBowling Alley - the strategy to increase the probability of success when crossing the Chasm to penetrate the early majority Knock over the first "use case" and then move to adjacenciesSame use case in a different industryDifferent use cases in the same industryThe first focal point of the bowling alley requiresWhole productWord of mouth community which requires 4-5 customers in the same industry as advocatesInside the Tornado - Result of increasing awareness of a technology segment + budget exists for this category. A great example - Conversational IntelligenceThe breadth of the vendors' ecosystem is critical to becoming the leader inside the Tornado.MainStreet - the stage where the majority of potential buyers knows they need to invest in this category The stage of Cloud and SaaS adoption todayConservatives have a lot of power in this stage - and ensuring customer success and business value received is critical to continued growth. How to manage a business at each stage of a company or products adoption curve?Zone Management - governs the management model at each stage of product adoption:Performance Zone - Main Street market with predictable growth measured by revenue growth, margins, and market shareProductivity Zone - process focused on improving the efficiency of every function to optimize profitability.Incubation Zone  - Represents the start-up mindset and is about establishing Product Market Fit and "Power" in the marketplace by winning real customers and beating the competition.Transformation Zone - Basically conducting open-heart surgery on your existing business because the world has changed and your product is viewed as yesterday's news.Geoffrey Moore and his book Crossing the Chasm are legends in the technology industry marketing landscape. The principles from Crossing the Chasm are as effective in the Cloud in 2021 and beyond as they were when the book and framework were first published!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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