Crossover Podcast Part 2: Humans + AI: Balancing Culture, Creativity, and Commerce Growth

from Unpacking the Digital Shelf · host Digital Shelf Institute

In our first ever two part cross over podcast with Future Commerce we dive into the new DSI research on omnichannel org structures. Part 1 over on the Future Commerce podcast paints the picture of 2030 and what a more AI enabled world looks like. Part 2 dives into how to make that possible with actionable insights for brands navigating the change. Learn how to balance human strategy with AI agents, embrace continuous reinvention, and show up as one connected company in today’s commerce world.

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This episode is 30 minutes long.

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This episode was published on September 22, 2025.

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