Crucial Chat: Work Distractions - Lessons from Pilots

Crucial Chats are short clips to start a discussion.  The chats are much shorter than full podcast episodes.  They can be used during training days or staff meetings to start conversations and serve as training and learning opportunities. This Crucial Chat is about distractions in the workplace and what we can learn from pilots flying at low altitudes.  What is important at the time?  What is absolutely critical?  What is taking up room in your thoughts that should be compartmentalized and used later?