CSAT Is A Dumb Metric | Customer Loyalty is King

from CX RIOT RADIO · host David Powers

Wow, you made your customer satisfied. Way to do the bare minimum.This episode is about how customer loyalty is more important than satisfaction. And a simple trick that doctors hate that will get you that loyalty!Here's the LinkTree: https://linktr.ee/caffcx

Episode metadata supplied by the publisher feed · Published Dec 10, 2025

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CSAT Is A Dumb Metric | Customer Loyalty is King

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