CSM Quick Lesson: Master SPICE Model for Client Conversations with Andrea Rijna

from Customer Success Talks · host Real Challenges, Experts Advice

In today's CSM Quick Lesson with Andrea RijnaUnderstanding the SPICE model can transform client conversations. This customer-centric approach builds rapport and ensures solutions are tailored to real needs, making clients more receptive to your recommendations. You can find the full conversation below:YouTube - https://www.youtube.com/watch?v=l74HK8xHMM8Spotify - https://open.spotify.com/episode/32GybVTI5YPagqFycfA1ml?si=A_rSWxtXQ4i1mifDpIGqlALinkedin:Andrea Rijna- https://www.linkedin.com/in/andrearijna/Bayron Toruno - https://www.linkedin.com/in/bayron-toru%C3%B1o-solano-3a9408113/Follow us on:Instagram - https://www.instagram.com/cstalkspodcast/Tik-Tok @customer.success6Explore Our Podcast Website - https://cstalkspodcast.com/

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This episode is 12 minutes long.

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This episode was published on April 29, 2026.

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