Culture as a Strategic Tool | Clint Tripodi | 530

Could poor leadership have a direct impact on workers' insurance claims? Today, we go outside the box by discussing insurance with Clint Tripodi. Clint is a National Practice Leader for The Liberty Company where they are changing the way business leaders look at and think about insurance - through the use of thought leadership. While insurance is often thought of as "mundane," Clint shares what his company found when they tracked leadership's impact on workplace culture, and why they are looking to find the root issues, in order to mitigate risks downstream. Through data analytics, Clint is able to see where claims have an impact, and then go directly to the root of the problem, which is often a lack of leadership. Clint uses data analytics to show the way poor leadership has an effect on workers' compensation claims as well as employee retention, and ultimately, ROI. Clint helps us understand how the culture of wellness at Liberty is being spread to their clients through thought leadership that sets them apart from and above the competition! Three Key Takeaways: ·         Culture is a strategic tool and insurance can help you drive that strategy. ·         When working in a highly commoditized market you have to position yourself as a business partner, not just a solution. ·         Data analytics can help to identify problems so that you can go upstream and fix them at the source.