Culture Over Tools: The Mind The Gap Launch Episode

Welcome to the very first episode of Mind The Gap, the show about closing the distance between where you are now and where you want to be, in your career, your organization, and your everyday life.In this kickoff episode, meet your hosts: Kathryn Auldridge, with a career spanning manufacturing, healthcare, and innovation, and Kevin Shapcott, who spent 20 years at Toyota and specializes in turning chaos into clarity.Together, we unpack what Mind The Gap is really about: why continuous improvement isn’t about fancy frameworks, but about practical problem-solving, people, and culture. Expect candid stories, sharp insights, and a few laughs as they challenge common assumptions, expose the pitfalls of overcomplicating systems, and share what truly drives lasting transformation – empowered people who own and solve real problems.Tune in to this episode as we explore:(01:27) Kathryn Auldridge and Kevin Shapcott’s backgrounds(05:45) Defining Mind the Gap(07:13) Why Mind the Gap matters(08:58) What is Continuous Improvement (CI)? (10:03) The role of people and simplicity in lean(13:53) Why most Continuous Improvement efforts fail(15:12) Lifecycle management for sustainable systems(19:00) Summary and closing thoughts