Curbing the Violence-InfoTrak: Defusing Anger
from InfoTrak
The U.S. Department of Labor has found that homicide is the fourth-leading cause of occupational death, and the leading cause of death for women in the workplace. Strategic business advisor Mike Staver, creator of the audio and video series 21 Ways to Defuse Anger and Calm People Down explained why workplace violence in the U.S. is a persistent and dangerous problem. He outlined ways to recognize warning signals and offered tips to defuse conflicts on the job.
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This episode was published on May 8, 2012.
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