Customer and Employee Experience

Peggy and John DiJulius, author, The Relationship Economy: Building Strong Customer Connections in the Digital Age, talk about the customer experience and employee experience in the age of COVID-19. They also discuss: How to step up and help employees and clients. Companies that are and aren't taking the right steps during COVID-19. How we can focus on what is next in our business. thedijuliusgroup.com (03.24.20 - #660) IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G cloud, sustainability, future of work, podcast