Customer-Centric Design episode artwork

EPISODE · Mar 30, 2026 · 12 MIN

Customer-Centric Design

from Fiber Focus · host Sumitomo Electric Lightwave

Fiber Focus pulled James Deane away from his desk for this episode to discuss his work as senior product design engineer for Sumitomo Electric Lightwave’s fiber optic cables. Driven to make a positive impact on society through engineering, James considers every person who his work impacts, beginning with material mining and extending all the way through a cable’s lifecycle. Especially as it relates to customers in the AI Boom, he is focused on innovative ways to deliver the high-density bandwidth that network operators need on time with long-term reliability. His customer-centric approach aligns with the company’s, and it includes thoughtful packaging designs and time-saving deployment methods. Tune in to this episode to learn more. Fiber Focus is a Sumitomo Electric Lightwave podcast. Subscribe, share this episode, and follow Sumitomo Electric Lightwave on LinkedIn and X.  Episode LinksOptical Fiber Cable Solutions: https://sumitomoelectriclightwave.com/product-category/optical-fiber-cable-solutions/James on LinkedIn: https://www.linkedin.com/in/james-deane/Meredyth on LinkedIn: www.linkedin.com/in/meredythneilly

Episode metadata supplied by the publisher feed · Published Mar 30, 2026

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Customer-Centric Design

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