Customer-centricity and Change Management as factors for successful transformation
Episode 3 of the Digital Transformation: Surviving the new normal podcast, hosted by Dr Mukhtar Lasisi, titled "Customer-centricity and Change Management as factors for successful transformation" was published on June 29, 2020 and runs 15 minutes.
June 29, 2020 ·15m · Digital Transformation: Surviving the new normal
Summary
In this 3rd episode of Digital Transformation coffee talk, Dr Mukhtar and Mayokun focused on the role the people (customers and internal staff) play in ensuring a successful digital transformation
Episode Description
In this 3rd episode of Digital Transformation coffee talk, Dr Mukhtar and Mayokun focused on the role the people (customers and internal staff) play in ensuring a successful digital transformation
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