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Customer Centricity - How do you surprise and delight your customers? episode artwork

EPISODE · Jun 13, 2019 · 26 MIN

Customer Centricity - How do you surprise and delight your customers?

from Vistage Live - Australia and New Zealand - Business and Leadership Insights · host Stephanie Christopher, MD of Vistage Australia and New Zealand

Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer Centric'Seeing the person behind the customer... Maximising the value they receive …while removing anything that reduces their ease of interaction

Episode metadata supplied by the publisher feed · Published Jun 13, 2019

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Customer Centricity - How do you surprise and delight your customers?

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This episode was published on June 13, 2019.

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