EPISODE · Jun 13, 2019 · 26 MIN
Customer Centricity - How do you surprise and delight your customers?
from Vistage Live - Australia and New Zealand - Business and Leadership Insights · host Stephanie Christopher, MD of Vistage Australia and New Zealand
Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer Centric'Seeing the person behind the customer... Maximising the value they receive …while removing anything that reduces their ease of interaction
What this episode covers
Ashton Bishop, CEO, Step Change talks to Stephanie about the ‘7 Customer Centric Shifts’ that Business Leaders need to adopt to become truly 'Customer Centric'Seeing the person behind the customer... Maximising the value they receive …while removing anything that reduces their ease of interaction
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Customer Centricity - How do you surprise and delight your customers?
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