EPISODE · Jan 27, 2019 · 13 MIN
Customer Correct
from Comfort in the Workplace · host Braudis Frano
Sometimes it is better to give a customer what they want instead of giving them "just" what they need. See how I learned this lesson in my life, how a disconnect between the two can lead to poor team perception and how the Customer Correct tool can help ensure you do not have a disconnect between the two. Check out my Instagram or Twitter to chat about this episode.
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Customer Correct
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