Customer Correct - Comfort in the Workplace

What this episode covers

Sometimes it is better to give a customer what they want instead of giving them "just" what they need. See how I learned this lesson in my life, how a disconnect between the two can lead to poor team perception and how the Customer Correct tool can help ensure you do not have a disconnect between the two. Check out my Instagram or Twitter to chat about this episode.

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Frequently Asked Questions

How long is this episode of Comfort in the Workplace?

This episode is 13 minutes long.

When was this Comfort in the Workplace episode published?

This episode was published on January 27, 2019.

What is this episode about?

Sometimes it is better to give a customer what they want instead of giving them "just" what they need. See how I learned this lesson in my life, how a disconnect between the two can lead to poor team perception and how the Customer Correct tool can...

Can I download this Comfort in the Workplace episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.