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Jul 17, 2023 13 min

Customer Empathy and Customer Impact

from Environmental Finance Center Network Hosted by EFCN

Join Jeff Severin, Program Manager from Wichita State University EFC as he discusses how we can better understand the burden that our utility may be placing on our customers and how we can utilize empathy to better serve them.

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Customer Empathy and Customer Impact

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How long is this episode of Environmental Finance Center Network?

This episode is 13 minutes long.

When was this Environmental Finance Center Network episode published?

This episode was published on July 17, 2023.

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