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Jan 6, 2009 4 min

Customer Experience: A Lucrative Opportunity for Marketers

from Improving Customer Experience Hosted by Lynn Hunsaker

How to expand marketers' clout, and how to measure the only marketing metric that matters: growth of customer lifetime value. From the blog Customer Experience Optimization: (4:13) - Sign-up for ClearAction Newsletter.

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This episode is 4 minutes long.

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This episode was published on January 6, 2009.

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