Customer Experience and Innovation

from CXOTalk Hosted by Michael Krigsman

What is the link between innovation and customer experience? Industry analyst and CXOTalk host, Michael Krigsman, explores this topic with the Global Chief Innovation Officer at EY. Jeff Wong is responsible for Innovation at EY, where his role is to challenge everything, from the way EY operates internally to how it delivers services to its clients.

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Customer Experience and Innovation

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The Data Economy Redis The world has changed drastically in the last two years and businesses have to change with it. The need to move to the cloud, create digital experiences, and operate in real-time is more prescient than ever.The Data Economy is a podcast about leaders, like you, who use data to meet these new challenges. Michael Krigsman, Industry Analyst and Publisher of CXOTalk, sits down with executives at companies like Splunk, HP, UPS, Siemens, and EA to find out how they leverage data to power real-time experiences and create value in our modern economy. Listen to get a first-hand look into their business approach and learn how they use data to improve customer experience, increase business value, and stay at the forefront of the digital revolution.You can watch the video version of each episode on redis.com/thedataeconomy.If you’d like to learn more about data strategies and technologies your peers are leveraging, visit redis.com/business.

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How long is this episode of CXOTalk?

This episode is 48 minutes long.

When was this CXOTalk episode published?

This episode was published on July 25, 2018.

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