Customer experience czar looks to improve interactions with state episode artwork

EPISODE · Feb 15, 2025 · 22 MIN

Customer experience czar looks to improve interactions with state

from The latest stories from · host Noticias Hispanas

Feb. 14, 2025 - The Hochul administration is hoping to improve the experience New Yorkers have when interacting with the state government, so we get an update on these efforts from Tonya Webster, the chief customer experience officer for New York. We talk about digitizing working papers, improving state websites, and much more.ESCUCHAR RADIO 👉https://widget.spreaker.com/player?episode_id=70730354&theme=light&playlist=show&playlist-continuous=true&chapters-image=true&episode_image_position=right&hide-logo=true&hide-likes=true&hide-comments=true&hide-sharing=true&hide-download=false&cover_image_url=https%3A%2F%2Fd3wo5wojvuv7l.cloudfront.net%2Fimages.spreaker.com%2Foriginal%2F28309762a15caddc03af1f60293a7f2d.jpg&color=eb144c%22%20width=%2210

Feb. 14, 2025 - The Hochul administration is hoping to improve the experience New Yorkers have when interacting with the state government, so we get an update on these efforts from Tonya Webster, the chief customer experience officer for New York. We talk about digitizing working papers, improving state websites, and much more.ESCUCHAR RADIO 👉https://widget.spreaker.com/player?episode_id=70730354&theme=light&playlist=show&playlist-continuous=true&chapters-image=true&episode_image_position=right&hide-logo=true&hide-likes=true&hide-comments=true&hide-sharing=true&hide-download=false&cover_image_url=https%3A%2F%2Fd3wo5wojvuv7l.cloudfront.net%2Fimages.spreaker.com%2Foriginal%2F28309762a15caddc03af1f60293a7f2d.jpg&color=eb144c%22%20width=%2210

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Customer experience czar looks to improve interactions with state

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This episode was published on February 15, 2025.

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Feb. 14, 2025 - The Hochul administration is hoping to improve the experience New Yorkers have when interacting with the state government, so we get an update on these efforts from Tonya Webster, the chief customer experience officer for New York....

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