Customer Experience: Delight customers at every interaction.

An episode of the HerBusiness podcast, hosted by HerBusiness (Host: Suzi Dafnis), titled "Customer Experience: Delight customers at every interaction." was published on March 30, 2014 and runs 28 minutes.

March 30, 2014 ·28m · HerBusiness

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Episode Description

Catriona Wallace, CEO of Fifth Quadrant, philanthropist and Businesswomen's Hall of Fame Inductee talks abut what we can do to improve the customer experience, the sort of feedback we should be seeking from customers and how to design a great customer experience. Plus Catriona explains why NOW is the time for the female entrepeneur. Notes for this episde can be found at www.abn.org.au/herbusiness/quadrant.

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