Customer Experience Innovation in Healthcare, With Jackie McAtee - CB56

from The Chief Customer Officer Human Duct Tape Show

Jackie McAtee, Vice President of Marketing and Customer Experience for Mayfair Medical Imaging and I discuss her path from hospitality and marketing to her hybrid role of both marketing and customer experience. Jackie outlines her roadmap and actions for reimagining and reinventing the x-ray or imaging experience that has driven profits, customer admiration and employee joy in their work.

Episode metadata supplied by the publisher feed · Published Jun 20, 2017

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Customer Experience Innovation in Healthcare, With Jackie McAtee - CB56

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