EPISODE · Jan 13, 2009 · 3 MIN
Customer Experience Management Balances Giving & Getting
from Improving Customer Experience · host Lynn Hunsaker
How to make sure your customers are getting as much as they're giving as participants in your customer experience programs. From the blog Customer Experience Optimization: Delivering Your Brand Promise at http://clearaction.biz/blog. (3:13) - Sign-up for ClearAction Customer Experience Optimization:
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