Customer Experience Metaphors Offer Wealth of Insights

from Improving Customer Experience · host Lynn Hunsaker

How to access the 80% of customer communication that is nonverbal, and the 95% of customer experience thought, emotion and learning that occur in the unconscious mind. From the blog Customer Experience Optimization: (3:12) - Sign-up for ClearAction Newsletter.

Episode metadata supplied by the publisher feed · Published Jan 6, 2009

Embed this episode

Attribution link and audio player

NOW PLAYING

Customer Experience Metaphors Offer Wealth of Insights

0:00 3:12

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of Improving Customer Experience?

This episode is 3 minutes long.

When was this Improving Customer Experience episode published?

This episode was published on January 6, 2009.

Can I download this Improving Customer Experience episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!