Customer Experience: The Difference Between Amazement and Annoyance
from Starting to Know Hosted by Ishu Singh
Jonathan Shroyer is the Chief Customer Experience Innovation Officer of Arise Virtual Solutions, a customer service outsourcing, and offshoring consulting firm. Arise acquired Officium Labs, a company he co-founded, last November 2021 and is now known as Arise Gaming. Jonathan has been involved with customer service as a professional and a leader for more than two decades, leading large teams at established companies such as Microsoft, Monster, Autodesk, and startups like Postmates, Kabam, and Forte Labs. Recognized as a renowned thought leader in the industry through multiple mentions. Jonathan- https://www.linkedin.com/in/jerryleisure/ Arise- https://www.arise.com/ Ishu Singh- https://ishusingh.com/ Starting to know- https://startingtoknow.com/ Get 20% off on Unbounce- Learn more DISCLAIMER: Some of the links above are affiliate links, where I earn a small commission if you click on the link and purchase an item. You are not obligated to do so, but it does help fund these episodes in hopes of bringing value to you! For sponsorship, product reviews, and collaboration, you can email me here: [email protected]
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