Customer Experience with Biunca Hooper
from Casa de Cambio Hosted by Natasha Redman
What is CX? Why is it important? What can change practitioners learn from CX? Is there any overlap? Where does CX fit into the agile family? Biunca Hooper is a business agility coach, change enthusiast and director at EPiC Agile. She chats to Tash about all of these things and more in the latest episode of Casa de Cambio podcast. Biunca recommends: Leading Beyond Change: Michael and Audrey Sahota The Diary of a CEO podcast Learn more about the New Zealand business agility meetup at: https://www.linkedin.com/company/business-agility-new-zealand/ www.casadecambio.com.au
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