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Jun 15, 2012 2 min

Customer Experience WOW - Defined and Delivered

from Customer Experience University - Winning Loyalty & Engagement One Customer at a Time Hosted by Dr. Joseph A. Michelli

Dr. Michelli differentiates WOW experiences from good service and gives and example from one of his client's Sonny's Bar-B-Q restaurants. In addition to learning lessons from the example, Dr. Michelli encourages you to share your WOW stories….

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Customer Experience WOW - Defined and Delivered

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This episode is 2 minutes long.

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This episode was published on June 15, 2012.

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