EPISODE · Oct 12, 2014 · 20 MIN
Customer Happiness and a Customer Service Culture
from HerBusiness
Roslyn Hogan, Head of Customer Happiness at RedBalloon talks to us about how to build a customer service culture. Plus we look at how to bake-in customer feedback into your processes so that you can quickly make adjustments that create happier customers. Bonus: Free keepsake booklet included.
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Customer Happiness and a Customer Service Culture
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Frequently Asked Questions
How long is this episode of HerBusiness?
This episode is 20 minutes long.
When was this HerBusiness episode published?
This episode was published on October 12, 2014.
What is this episode about?
Roslyn Hogan, Head of Customer Happiness at RedBalloon talks to us about how to build a customer service culture. Plus we look at how to bake-in customer feedback into your processes so that you can quickly make adjustments that create happier...
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