Customer Happiness and a Customer Service Culture episode artwork

EPISODE · Oct 12, 2014 · 20 MIN

Customer Happiness and a Customer Service Culture

from HerBusiness

Roslyn Hogan, Head of Customer Happiness at RedBalloon talks to us about how to build a customer service culture. Plus we look at how to bake-in customer feedback into your processes so that you can quickly make adjustments that create happier customers. Bonus: Free keepsake booklet included.

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Customer Happiness and a Customer Service Culture

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How long is this episode of HerBusiness?

This episode is 20 minutes long.

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This episode was published on October 12, 2014.

What is this episode about?

Roslyn Hogan, Head of Customer Happiness at RedBalloon talks to us about how to build a customer service culture. Plus we look at how to bake-in customer feedback into your processes so that you can quickly make adjustments that create happier...

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