EPISODE · Oct 12, 2014 · 20 MIN
Customer Happiness and a Customer Service Culture
from HerBusiness
Roslyn Hogan, Head of Customer Happiness at RedBalloon talks to us about how to build a customer service culture. Plus we look at how to bake-in customer feedback into your processes so that you can quickly make adjustments that create happier customers. Bonus: Free keepsake booklet included.
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This episode was published on October 12, 2014.
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