Customer Journey Mapping for Coaches Who Hate Selling (Biblical Approach) [Podcast]

EPISODE SUMMARY:Most Christian entrepreneurs don’t struggle because they lack passion or purpose… They struggle because their audience doesn’t understand the path. In this episode, Dr. Chonta Haynes breaks down why so many faith-based coaches feel uncomfortable selling and reveals the biblical foundation behind customer journeys, strategy, and sustainable Kingdom business growth. Through the powerful ABIDE Framework — Awareness, Belief, Intention, Decision, and Experience — you’ll learn how to guide clients with clarity, integrity, and stewardship instead of pressure or manipulation. This episode will help you:✔ Build trust with your audience✔ Create a customer journey that converts✔ Stop over-giving without strategy✔ Understand why marketing can be ministry✔ Build a business rooted in service and sustainability If you’ve ever wondered why people consume your content but never buy, this conversation will shift your perspective. SCRIPTURES MENTIONED:• Matthew 10:8• Luke 14:28• Proverbs 29:18• Proverbs 3:5• Ecclesiastes 3:1• Joshua 24:15• John 10:10• Proverbs 21:5• Romans 1:20• John 16:13 Connect with Dr. Chonta Haynes Book a call https://chontahaynes.com/destiny  YouTube: https://youtube.com/@ChontaHaynes Instagram: https://Instagram.com/ctahaynes LinkedIn: https://linkedin.com/in/chonta-haynes  Support the Mission Heart 2 Heart Truth Foundation Donate: https://www.paypal.com/donate?hosted_button_id=UZG5B9KX59U4S  PODCAST TIMESTAMPS 00:00 Why Coaches Struggle to Sell00:31 Why Selling Feels Manipulative01:33 The Biblical Foundation for Strategy02:27 Why Customer Journeys Matter03:00 The ABIDE Framework Explained03:08 Awareness Stage04:18 Belief Stage05:15 Intention Stage06:13 Decision Stage07:05 Experience Stage07:42 The Hidden Reason Your Journey Is Broken08:13 Why Charging Isn’t Unspiritual09:30 Mapping Your Customer Journey12:39 The Gospel as a Customer Journey14:52 3 Mistakes Christian Coaches Make16:01 Your Business as Ministry16:15 Your Action Steps