Customer Obsessed Philosophy is a Multi-Partnered Space

How can you bring customer obsessed philosophy/culture to a multi-partnered space with competing interests? View the full video interview here. Ethan Lieber is the Co-Founder and CEO of Latchel – a maintenance and resident amenity solution empowering property managers to deliver an unbeatable customer experience. Prior to starting Latchel in 2017, Ethan was the Director of Product for a hybrid tech firm and helped launch Contractors.com – a mobile app connecting homeowners to vetted contractors for Home Improvement projects. Ethan is passionate about building the most efficient and effective tools to help property managers realize their full potential as business owners.