EPISODE · Jun 6, 2009 · 18 MIN
Customer Retention Begins With Trust
from Improving Customer Experience · host Lynn Hunsaker
Trust is the foundation for long-term productive customer relationships. Customer involvement is essential, yet prevention of customer hassles is even more important. See presentation slides at http://www.slideshare.net/clearaction, and blog at Customer Experience Optimization: Customer Experience Optimization for related resources. (18:37)
Embed this episode
NOW PLAYING
Customer Retention Begins With Trust
0:00
18:37
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of Improving Customer Experience?
This episode is 18 minutes long.
When was this Improving Customer Experience episode published?
This episode was published on June 6, 2009.
Can I download this Improving Customer Experience episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!