Customer satisfaction: the only growth that counts
from My Business Podcast Hosted by My Business Podcast
"We had a second shop, which we sold. It was great, it was making money and was fine – we actually didn't like it," says Stu White, CEO and 'flower lover' at Jodie McGregor Flowers. Maintaining growth is a key element for any business owner, but for Jodie McGregor Flowers, growing their brand isn't necessarily tied to growing their number of stores. Speaking on the My Business Podcast, Stu and Jodie explore life after being named the Optus My Business Awards 2016 Retail Business of the Year, ensuring your customers are happy above all else, how to choose the right growth strategy for your business and its customers, as well as dealing with disgruntled people who have it out for you… plus lots more. Enjoy the show! http://www.mybusiness.com.au
Embed this episode
No transcript yet.