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Customer Says, "I Will Shut Down Your Merchant For Cash Discounting!"

EPISODE · Jun 23, 2021 · 12 MIN

Customer Says, "I Will Shut Down Your Merchant For Cash Discounting!"

from Merchant Sales Podcast · host Merchant Sales Podcast

The agent’s question today involves a big account - a 45 location fast food chain doing a few million per month and as many as 200,000 transactions per month. An irate customer felt there was extra tax charged. How do I explain that to satisfy the customer and the merchant?

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Customer Says, "I Will Shut Down Your Merchant For Cash Discounting!"

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