EPISODE · Feb 17, 2021 · 1 MIN
Customer Service and Perception
from The Daily RICHual · host Rich Sands
A customer service group noticed two candy stores in the same neighborhood that offered, pretty much, the same candy. Kids, however, preferred one over the other by leaps and bounds. When asked "WHY?" children responded that the one store always gave them more candy while the other store took it away. Was this true or simply a perception?
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