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Customer Service, Customer Experience and Measuring How Your Company Feels: Interview with Derek Williams of the Wow! Awards episode artwork

EPISODE · Jan 24, 2020 · 39 MIN

Customer Service, Customer Experience and Measuring How Your Company Feels: Interview with Derek Williams of the Wow! Awards

from Punk CX: Customer Experience Insights with Adrian Swinscoe · host Adrian Swinscoe

Earlier this year, I published a post called The Wow! Awards – The missing key to employee engagement and great service?. Following on from that post, I was able to interview the man behind The Wow! Awards, Derek Williams. In this interview we talked about his mission, changing the way that companies think, how you can measure how your company is feeling, customer service, customer experience and changing the world.

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Customer Service, Customer Experience and Measuring How Your Company Feels: Interview with Derek Williams of the Wow! Awards

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Frequently Asked Questions

How long is this episode of Punk CX: Customer Experience Insights with Adrian Swinscoe?

This episode is 39 minutes long.

When was this Punk CX: Customer Experience Insights with Adrian Swinscoe episode published?

This episode was published on January 24, 2020.

What is this episode about?

Earlier this year, I published a post called The Wow! Awards – The missing key to employee engagement and great service?. Following on from that post, I was able to interview the man behind The Wow! Awards, Derek Williams. In this interview we...

Can I download this Punk CX: Customer Experience Insights with Adrian Swinscoe episode?

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