Customer Service Has Ben a Nightmare episode artwork

EPISODE · Apr 28, 2026 · 23 MIN

Customer Service Has Ben a Nightmare

from It's Ben a Week · host Ben McDonnell

Some weeks are great… and some weeks just push you to your breaking point.On this solo episode of It’s Ben A Week, Ben is back with a full-on rant — and honestly, it’s been building. Between chaotic customer service, confusing systems that make no sense, and interactions that leave you questioning humanity, this week had Ben asking: what is wrong with people?From a dentist appointment that somehow turned into a full-blown front desk disaster, to a restaurant experience that defies all logic, to the ongoing saga of Starbucks mobile orders that apparently no one understands — nothing is safe this week.Ben dives into:Showing up early to a 9 AM dentist appointment… that magically became 10 AMWhy front desk customer service can make or break a businessThe chaos of waiting, being ignored, and being told you’re wrong (when you’re not)Whether dentists are doing way too many X-raysA restaurant experience that makes zero sense from start to finishBeing rushed to order… and then completely ignoredThe logic behind ordering a tall drink (and not getting more liquid?)Why Starbucks mobile orders continue to be a universal struggleInternet trolls, random hate comments, and why people go out of their way to be negativeEating shit on a Segway and the aftermath no one talks aboutGetting ready to film a new movie and the chaos leading up to itThis episode is chaotic, relatable, unfiltered, and exactly what you need if you’ve ever dealt with frustrating people and thought: there’s no way this is real.🎧 Subscribe to It’s Ben a Week New episodes every week filled with unfiltered stories, wild guests, and brutally honest laughs. Hosted by photographer and professional barrel racer Ben McDonnell.📍 Listen & Subscribe: Apple Podcasts | Spotify | YouTube | Amazon | Wherever you get your podcasts🔗 Connect with Ben: Instagram: @itsbenaweek TikTok: @itsbenaweek Website: itsbenaweek.com💬 Want to be on the show? Submit your story or pitch at itsbenaweek.com

Episode metadata supplied by the publisher feed · Published Apr 28, 2026

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Some weeks are great… and some weeks just push you to your breaking point. On this solo episode of It’s Ben A Week, Ben is back with a full-on rant — and honestly, it’s been building. Between chaotic customer service, confusing systems that make no sense, and interactions that leave you questioning humanity, this week had Ben asking: what is wrong with people? From a dentist appointment that somehow turned into a full-blown front desk disaster, to a restaurant experience that defies all logic...

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Customer Service Has Ben a Nightmare

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This episode was published on April 28, 2026.

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