EPISODE · Dec 22, 2025 · 58 MIN

Customer Service Record | EP 141

from Two Guys Talking About Records - A Vinyl Community Podcast · host Jim Gleason and Steve Carlson

This week, we're flipping the script a bit and diving into the often overlooked but totally crucial side of vinyl hunting: customer service. Whether it's that magical interaction with a knowledgeable clerk in a brick-and-mortar shop that leads you to hidden gems, or navigating the highs and lows of online buying – from lightning-fast shipping to those 'where's my record?' moments – Steve and Jim share stories, pet peeves, and tips from both sides of the counter. Plus, as always, we'll spin through our latest pickups. Click here to hear the music we discuss on this episode's Spotify Playlist! • Connect with us on our Facebook Page! • Visit Steve Carlson's Vinyl Community YouTube Channel: • Visit the Radio Wasteland Records YouTube Channel: • Visit Radio Wasteland Records Online: Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What this episode covers

Steve and Jim discuss customer service stories - both good and bad - in record stores and online. They also cover the most recent pickups in their collections.

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Customer Service Record | EP 141

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This episode is 58 minutes long.

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This episode was published on December 22, 2025.

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