EPISODE · Sep 25, 2018 · 15 MIN
Customer Service Values for Your Hospitality Property | Ep. #116
from Hospitality Property School · host Gerry MacPherson
Do you think the quality of your customer service is important for your hospitality property? Your hotel, resort, inn or bed and breakfast. Any business can offer good or basic customer service but what do your guests expect and how can you fulfil their expectations?Give me a few minutes – and I’ll share with you wonderful tips for great customer service.
What this episode covers
Do you think the quality of your customer service is important for your hospitality property? Your hotel, resort, inn or bed and breakfast. Any business can offer good or basic customer service but what do your guests expect and how can you fulfil their expectations?Give me a few minutes – and I’ll share with you wonderful tips for great customer service.
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Customer Service Values for Your Hospitality Property | Ep. #116
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