Customer Success and Expansion Opportunities With Jeff Ignacio and Caterina Torres

Our host Jeff Ignacio sits down with Caterina Torres to discuss all things customer success. They talk about the different approaches with high-touch and low-touch customers and how why collaboration between customer success and sales is paramount. They also discuss how to set the right customer success metrics, feedback loops and ARR.

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This episode is 19 minutes long.

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This episode was published on February 9, 2024.

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