Customer success at the core (Lincoln Murphy, sixteenventures.com)

Lincoln Murphy is one of the most prolific writers, speakers and consultants on customer-centric growth. Since the mid 2000s he has been evangelizing the virtues and imperatives of prioritizing customer success in subscription-based and SaaS companies. -- Big shout out to Lincoln and his organization https://sixteenventures.com/ Lincoln Murphy: https://www.linkedin.com/in/lincolnmurphy/ -- This can be found on our website: https://customerimperative.com/lincoln-murphy/ -- This podcast is brought to you by Jay Nathan and Jeff Breunsbach of Customer Imperative, where we help B2B SaaS organizations build growth & retention strategies. Learn more at https://customerimperative.com/ Jay Nathan: https://www.linkedin.com/in/jaynathan/ Jeff Breunsbach: https://www.linkedin.com/in/jeffreybreunsbach/