Customer Success Business with Roxy Ndebumadu

FULL SHOW NOTEShttps://podcast.nz365guy.com/231Family, career, origin and life background of Roxy Ndebumadu A discussion about Roxy's journey to Microsoft As a Customer Success Business Lead at Microsoft Talks about Roxy's goal Conversations about what storytelling means to Roxy and its importance Discusses Roxy's journey to becoming a City Councilwoman of Bowie How Roxy manages her time between being a Councilwoman from her corporate job A conversation about what Roxy is seeing when it comes to customer success The best practices around customer success in terms of sustainable uses of technology What Roxy have seen in terms of people who are successful and not successful in using technologies – what are the differences and what did they do Does Roxy focus on a specific product set within Microsoft? What is Roxy's role in encouraging success with Microsoft technologies within businesses? Projects Roxy had worked on for customers using Microsoft technologies – Use cases, Business best practices and the differences when it comes to customer's location. Roxy's involvement when it comes to the community – Federal customer, Commercial customer and Africa Talks about virtual conferences Recommendations, advice and encouragement to people in Africa who are wanting to invest in Microsoft. CREDITSMusic by: StockSounds Title: Energetic Upbeat Pop Summer Licensee: Cloverbase LimitedMicrosoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoptionSupport the showIf you want to get in touch with me, you can message me here on Linkedin.Thanks for listening 🚀 - Mark Smith