Customer Success Is Now a Revenue Team…But No One Trained You for It

from The Customer Success Pro Podcast · host Anika Zubair

Join the FREE Masterclass: https://bit.ly/4mqqgCuIn this episode of The Customer Success Pro Podcast, Anika Zubair discusses the evolving role of customer success as a revenue-generating function, the skills needed for modern CS professionals, and practical strategies to drive growth and renewals.Chapters00:00 The Evolving Role of Customer Success09:48 Revenue as a Core Function19:36 The Shift from Support to Revenue29:12 Mastering Revenue-Driven SkillsConnect with Anika Zubair:Website: ⁠https://thecustomersuccesspro.com/⁠LinkedIn: ⁠https://www.linkedin.com/in/anikazubair/⁠RevUP Academy: ⁠https://thecustomersuccesspro.com/revup⁠Grab our FREE resources here: ⁠https://thecustomersuccesspro.com/resources⁠Want to be our next podcast guest? Apply here: ⁠https://www.thecustomersuccesspro.com/podcast-guest⁠Book Anika as a speaker at your next team event: ⁠https://www.thecustomersuccesspro.com/team-event

Episode metadata supplied by the publisher feed · Published Apr 22, 2026

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Customer Success Is Now a Revenue Team…But No One Trained You for It

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This episode was published on April 22, 2026.

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